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Transport for London

Fit for the Future – Stations

Latest activity on this site

The future is now

This week marked a huge change to the way we run our LU stations and serve our customers – we…

 3 weeks ago in News


This is where you can find old information on the consultation process, our proposals and Location Matters. PLEASE NOTE: The…

 2 months ago in News

Getting to Day One – April

Process and Technology FAQs Find everything you need to know about the apps, including links to app e-learning, quick reference guides…

 2 months ago in News

Supporting station staff

Lots of support on its way for station staff affected by change On 7 February, 23 stations on three cover…

 4 months ago in News

What the Fit For The Future – Stations programme means for you

Passengers boarding trainWelcome to our Fit for the Future – Stations website. We’ve launched this site because we’re committed to being open, transparent, fair and consistent with our people throughout this proposed change process.

You’ll be able to find most of the information you need about the changes being proposed, and how they could affect you.

If you don’t – just send us a question or tell us what other concerns you have. We’ll do our best to respond as soon as possible. We’re also looking to get your feedback on all our communication during Fit for the Future – Stations. Let us know what you think with this survey.

This website is designed for employees of Transport for London, if you’re a customer, you can find out more information on our Future Tube site.

Future Stations

Train going through station

We’ve listened to our customers and our team members and we’re proposing a new way of working which recognises the difference in customer needs and station types

How it affects me

Train passing platform

We’re proposing to introduce a new operating model that helps us deliver better customer service.

Join the Discussion

Passengers emerging from station

You can join the general discussion here.